Parents Gateway Intelligence: Simplifying School Matters for Parents

Imagine a world where parents no longer have to sift through countless school posts to find important information, and teachers can focus on what they do best - teaching. This is the vision behind Parents Gateway (PG) Intelligence, a revolutionary solution designed to streamline communication between schools and parents.

The Challenge

Parents today face a daunting task: managing an overwhelming flood of information from their children's schools. With approximately 240 posts received through Parents Gateway per year, 61% of parents find themselves scrolling through all posts to locate specific information. This not only consumes valuable time but also leads to frustration and missed important details.

The Solution: PG Intelligence

PG Intelligence is your personal concierge for school-related queries, designed to make parents' lives easier and reduce the workload on school staff.

Key Features:

1. Instant Answers: PG Intelligence analyses posts, extracts key details, and provides personalised responses to parents' questions without the need for school staff intervention.
2. Effortless Transactions: Parents can effortlessly upload medical certificates and send them directly to teachers. They can also view their child’s Holistic Development Profile, with future integrations planned for other school and financial systems to provide an even more comprehensive overview.
3. School Support When Required : Schools can choose to communicate directly with parents or provide a designated contact email, reducing repetitive inquiries and allowing teachers to focus on student engagement.

Impact and User Satisfaction

The results speak for themselves:

• 88% of parents surveyed found PG Intelligence to be useful
• 89% of school staff surveyed, reported that PG Intelligence would help reduce their workload

Time and Cost Savings

The potential impact of PG Intelligence is staggering:

• Parent time savings: 180,360 hours per year
• School staff cost savings: Approximately $20 million per year

Looking to the Future

As PG Intelligence evolves, the team envisions:

1. Proactive updates on important deadlines and matters
2. Integration with other Ministry of Education systems for expanded capabilities.With the potential to impact 450,000 parents and 46,000 school staff, PG Intelligence is set to revolutionise school-parent communication, making information access easier and more efficient for everyone involved.

The Team

The success of PG Intelligence is attributed to the diverse skills of these team members:

• Tan Meng How: Product Manager (GDT)
• Vienna Neo: UX Designer (GDP)
• Andrew Lee: Business Analyst (GDT)
• Mark Tay: Business Analyst (GDT)
• Eugene Ang: Software Engineer (GDP)
• Edward Soetiono: Software Engineer (GDP)