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Projects/Communications and Engagement
Kynder

Kynder

Simplifying engagement for citizen and public officer

Booth CE3

Team members and respective divisions

  • Adrian Swee – MCCY – Engagement
  • Zoey Lim – Govtech – Engagement
  • Tony Tan – SSG – Engagement
  • Amanda Chow – Govtech – Engineering
  • Kenneth Yeong – Govtech – Engineering
  • Puay Hiang - Govtech - Engineering

Details on your problem statements and problem formulation process

  1. Stakeholder Management Challenge: P&E officers cannot effectively map, profile, and track stakeholder relationships due to manual processes, incomplete data, and disconnected interaction records across agencies.

  2. Youth Engagement Decline: NYC is experiencing a downward trend in participation and engagement among youths aged 15-20 years old.

  3. Follow-up Effectiveness Gap: Current outreach methods, particularly email marketing campaigns, are failing to maintain consistent and meaningful connections with young people.

Product Goals

  1. Youth-Led Event Platform
  • Create a digital platform where youths can initiate and organise their own events
  • Enable peer-to-peer event discovery and participation
  • Include features for interest-based group formation
  • Implement easy-to-use event creation tools with templates and guidelines
  1. Data-Driven Engagement System
  • Track event participation patterns and youth interests
  • Capture social connections and peer group formations
  • Monitor engagement metrics and attendance rates
  • Enable automated follow-up communications based on participation history
  1. Public Officer Dashboard
  • Provide real-time overview of youth activities and engagement
  • Display analytics on popular event types and interest areas
  • Track emerging youth groups and networks
  • Facilitate targeted outreach based on gathered insights

Expected Outcomes

  • Reduced workload for public officers in event organisation
  • More organic and relevant youth engagement
  • Better data collection for future engagement strategies
  • Improved follow-up engagement through data-driven insights
  • Sustainable peer-to-peer event ecosystem

This solution addresses both the operational inefficiencies faced by public officers and the engagement challenges with youth, while creating a self-sustaining system for continued youth participation.

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