Team members and respective divisions
- Adrian Swee – MCCY – Engagement
- Zoey Lim – Govtech – Engagement
- Tony Tan – SSG – Engagement
- Amanda Chow – Govtech – Engineering
- Kenneth Yeong – Govtech – Engineering
- Puay Hiang - Govtech - Engineering
Details on your problem statements and problem formulation process
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Stakeholder Management Challenge: P&E officers cannot effectively map, profile, and track stakeholder relationships due to manual processes, incomplete data, and disconnected interaction records across agencies.
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Youth Engagement Decline: NYC is experiencing a downward trend in participation and engagement among youths aged 15-20 years old.
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Follow-up Effectiveness Gap: Current outreach methods, particularly email marketing campaigns, are failing to maintain consistent and meaningful connections with young people.
Product Goals
- Youth-Led Event Platform
- Create a digital platform where youths can initiate and organise their own events
- Enable peer-to-peer event discovery and participation
- Include features for interest-based group formation
- Implement easy-to-use event creation tools with templates and guidelines
- Data-Driven Engagement System
- Track event participation patterns and youth interests
- Capture social connections and peer group formations
- Monitor engagement metrics and attendance rates
- Enable automated follow-up communications based on participation history
- Public Officer Dashboard
- Provide real-time overview of youth activities and engagement
- Display analytics on popular event types and interest areas
- Track emerging youth groups and networks
- Facilitate targeted outreach based on gathered insights
Expected Outcomes
- Reduced workload for public officers in event organisation
- More organic and relevant youth engagement
- Better data collection for future engagement strategies
- Improved follow-up engagement through data-driven insights
- Sustainable peer-to-peer event ecosystem
This solution addresses both the operational inefficiencies faced by public officers and the engagement challenges with youth, while creating a self-sustaining system for continued youth participation.